Privacy Policy

Last updated: 9/14/2025

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1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account
  • Upload images for 3D reconstruction
  • Make a purchase
  • Contact us for support

Personal Information

  • Email address
  • Name (if provided)
  • Payment information (processed securely by third-party providers)
  • Account preferences and settings

Usage Information

  • Images and files you upload
  • 3D models and reconstructions generated
  • Service usage patterns and preferences
  • Device information and browser type

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your 3D reconstruction requests
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Process transactions and send related information
  • Monitor and analyze usage and trends

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To service providers who assist us in operating our service
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your account and associated data at any time.

6. Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Opt out of marketing communications
  • Data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our service. You can control cookie settings through your browser preferences.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it.

12. European Union (GDPR) Rights

If you are in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to be forgotten.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the t;Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@reccoon3d.com
  • Address: 123 Tech Street, San Francisco, CA 94105
  • Phone: +1 (555) 123-4567

15. Data Protection Officer

For EU residents, you can contact our Data Protection Officer at:

  • Email: dpo@reccoon3d.com